FAQ | B.HER

How long will it take to receive my order?

Most B.HER items are made to order. Once your order has completed production, please allow approximately 3–7 business days for shipping and delivery. You’ll receive tracking information by email once your order ships.

Do you offer free shipping?

Yes! we offer FREE SHIPPING within the U.S. and Canada. No code is needed—the offer is automatically applied.

Can I return or exchange my order?

Because many B.HER products are made to order, we do not accept returns or exchanges for incorrect size, color selection, or change of mind. If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery, and we'll work to make it right.

How do I choose the right size?

Please review the size guide on the product page before ordering. Sizing may vary depending on the style and fit of the item, so we recommend checking the measurements for the specific product you're purchasing.